Accessibility Statement

Last Updated: November 05, 2025

TSM Agency is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which provide guidance on removing barriers to digital accessibility and improving the user experience for everyone, including people with disabilities.

Our Accessibility Approach

To support digital accessibility, TSM Agency:

• Designs and develops website content with accessibility in mind.

• Uses coding best practices that support assistive technologies such as screen readers, text magnification tools, and keyboard-only navigation.

• Reviews website features to promote clarity, operability, and ease of use.

• Trains internal contributors and partners to follow established accessibility standards.

• Integrates accessibility into our procurement practices and assigns clear goals and responsibilities to our team.

• Employs formal quality assurance methods, including automated tools and manual testing, during development and maintenance.

Supported Assistive Technologies

The TSM Agency website is compatible with major browsers and assistive technologies, including (but not limited to):

• Screen readers

• Keyboard-only navigation tools

• Speech recognition software

• Browser zoom / text resizing

• High-contrast display modes

Our website relies on standard and widely supported web technologies including HTML, CSS, JavaScript, and ARIA attributes. These are used to ensure conformance with accessibility standards

Conformance Status

TSM Agency’s website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content may not fully meet the standard. We are actively working toward full conformance through ongoing audits and updates.

Known Limitations and Alternatives

Despite our efforts, there may be some limitations. Known issues include:

• Some older images may lack alternative text; we are reviewing and updating all media.

• Certain forms may not have optimal labels for screen readers; we are auditing and correcting these.

• HVideos may lack captions or audio descriptions; we plan to add these to all content.

If you encounter these or other barriers or need content in an alternative format, please contact us for assistance.

Feedback and Accessibility Assistance

We welcome accessibility-related feedback, questions, or requests for assistance. If you experience difficulty accessing any part of the website, we are here to help.

Please contact us:

• Email: support@tsmagency.com

• Phone: 1 (888) 702-8986

We aim to respond to inquiries within 5 business days and provide information in an accessible format.

Continuous Commitment

Accessibility is an ongoing priority for TSM Agency. We are committed to reviewing our digital experiences regularly to ensure they remain usable and accessible for all visitors. This statement will be reviewed annually or following significant site changes.

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